My Experience
5
01
June
2018
,
Reg
,
Ontario
We purchased the garage door for my in-laws/parents. I purchased the door and did everything remotely as we live in London and they live in Scarborough. It's difficult to find businesses that do…
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We purchased the garage door for my in-laws/parents. I purchased the door and did everything remotely as we live in London and they live in Scarborough. It's difficult to find businesses that do quality work over the internet as many are fly by night! I can honestly say that the Garage Door Depot did an outstanding job from keeping the cost a secret as it was a Christmas gift to providing an estimate to setting up an installation date to the final install and follow-up. An outstanding company!
Company response:
Thank you for your review. It was fun to part of your gift to your in-laws/parents. Please let your in-laws/parents know to reach out to us anytime if they have any questions about their new garage door system.
Garaga Doors
4
31
May
2018
,
Peter
,
Ontario
The installer was very professional, he handled all of the heavy, old doors that needed to come down by himself. He was courteous and cleaned up all the debris after the installation. The garage was…
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The installer was very professional, he handled all of the heavy, old doors that needed to come down by himself. He was courteous and cleaned up all the debris after the installation. The garage was spotless after he left.
Company response:
Thank you very much for taking the time to offer your review of our company. We are glad that you found our installer courteous, tidy and professional. I will pass on your comments. Enjoy your new garage door system.
Wll done
5
30
May
2018
,
Caroline
,
Ontario
We were most happy with the installation and service we received from Garaga When w had problem with the date they were most understanding
WE would recommend the company to others
Company response:
Hi Caroline, we are so glad that you are happy with The Garage Door Depot and the GARAGA door we installed for you. We endeavor to work with our client's timelines and schedules to make the experience pleasant and stress-free. Always remember to call us if you have any questions or concerns about your new garage door.
Nice door!
4
29
May
2018
,
Bob
,
Ontario
Finished product looks and performs well. We did have an issue with a dented panel, which took 4 weeks to replace. The only complaint (minor) I would have would be not being able to connect with my…
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Finished product looks and performs well. We did have an issue with a dented panel, which took 4 weeks to replace. The only complaint (minor) I would have would be not being able to connect with my home WiFi to access with my smart phone.
Company response:
Thank you so much for your review. We apologize for the dented panel, unfortunately, garage door panels can get dented during transportation from the manufacturer and handling. We do our best to get the replacement panel on order right away and get back out as soon as we can to make it right. Also, your garage door opener absolutely has the capability to connect to your Smart Phone, this is a process that the homeowner must do as our installers do not touch homeowners smartphones as an APP must be downloaded and an account and password must be created. We can help though, I will send you through email a youtube video link that shows you step by step how to get this set up on your phone. It's really quite simple if you follow the steps. Please never hesitate to call our office if you have ANY concerns about our products or services. We appreciate your business. Thank you
Awesome Experience
5
25
May
2018
,
David
,
Ontario
A quality product (as seen at the Home Show) at a competitive price. A knowledgeable salesperson (Bill), an on-site visit for a quote (Monty), and expert installation (Mohammed). Everything done…
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A quality product (as seen at the Home Show) at a competitive price. A knowledgeable salesperson (Bill), an on-site visit for a quote (Monty), and expert installation (Mohammed). Everything done exactly when it was scheduled. The advice from Monty to put full sized windows down the middle of each door was something we didn't even know could be done. He showed us on his tablet and we loved it. Now that it is done it looks absolutely amazing - we couldn't be happier. Thank you!
Company response:
Thank you Dave for your review, we appreciate your feedback! We are so glad that your experience was positive from start to finish. Please call or message us anytime you have a question or concern about your new garage door.
garage door
4
28
April
2018
,
Juan
,
Ontario
Great costumer service as soon we started our quest of information at the booth of Garage Door Depot at the Home show. On the meeting at my home all my concerns and questions were all answered with…
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Great costumer service as soon we started our quest of information at the booth of Garage Door Depot at the Home show. On the meeting at my home all my concerns and questions were all answered with patience. We are satisfied with our purchase and quality of the product.
Company response:
Hello Mr Escobar
Thank you for your kind review. We are so glad you are happy with your new door and your experience at The Garage Door Depot.